Customer Can’t Find Your Business Online
For years people grabbed the Yellow Pages whenever they needed to contact a local business. If you needed a plumber in a hurry, you grabbed that book and simply searched under the letter “P”. But we all know that people just aren’t doing that anymore. If your company or business information isn’t readily found via an online search (and accessible from a mobile device, then you are missing a huge amount of business, and can’t remain competitive for long.
In addition, people now search a business name before calling or visiting to read reviews and know what others are saying about their experience with you. When they do that search, what are they finding? Do they find some partially completed pages and erroneous information from all of those listing sites like Manta and Yellow Book? Or maybe they don’t find any reviews at all, and decide not to take the chance – or worse yet, negative reviews from a customer that decided to go online and vent.
Now that people carry the entire internet in the palm of their hand with their smart phones, it has become a necessity to manage this process and ensure that your future customers can easily find you and can feel confident in contacting you or visiting your business.
Contact me if you would like to discuss easy ways to manage your business listings and online reputation. It’s more imperative than ever before!
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June 23, 2017
June 22, 2017